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One of the most common problems with laptops is not charging the battery when the power supply is connected, i.e. when the mains; sometimes it happens that does not charge a new laptop I just bought. While there are various options of the situation: the message that battery plugged but not charging in Windows notification area (or «not Charging» in Windows 10), the lack of reaction to the fact that the laptop connected to the network, in some cases, the problem is present when the system is started, and when the laptop is off, charge is performed.
In this material, information on the possible reasons that is not charging the battery on my laptop and on possible ways to fix it, returning normal charging process of the laptop.
Note: before you begin any action, especially if you have just encountered a problem, make sure that the laptop power supply connected to the laptop and to the network (socket). If connecting through a surge protector, make sure it has not been disabled by the button. If your power supply for notebook consists of several parts (usually they are), which can be separated from each other to disconnect them, and then re-connect tightly. Well, just in case, please note if other electrical devices powered from the network inside.
Battery plugged in, not charging (or not Charging in Windows 10)
Perhaps the most common variant of the status in the notification area of the Windows you see the message about the battery, and in brackets «plugged in, not charging». In Windows 10, the message is «not Charging». This usually indicates software problems with laptop, but not always.
Overheat the battery
The above «is not always» refers to the battery overheating (or faulty sensor on it) — in case of overheating, the system stops charging, as it can harm the laptop battery.
If you have just turned on from off or hibernate the laptop (which while it was not connected to charger) charging properly, and after some time you see a message indicating that the battery is not charging, the problem might be in overheating of the battery.
Not charging battery on new laptop (suitable as the first method for other scenarios)
If you have purchased a new laptop preinstalled with the license system and found that it is not charging it can be as marriage (although the probability is not large) and the wrong initialization of the battery. Try the following steps:
Help describes the steps not often, but they are safe, perform them easily and if the problem is solved immediately, it will be saved a lot of time.
Note: there are two variations of the same way
Resetting and updating the BIOS (UEFI)
Very often certain problems with the power management of your laptop, including its charge, present in earlier versions of the BIOS from the manufacturer, but as manifestations of these problems are fixed in BIOS updates.
Before the upgrade, just try to reset the BIOS to factory settings, this is typically achieved using points to «Load Defaults» (load default settings) or «Load Bios Optimized Defaults» (load optimized default settings), on the first page of the BIOS settings (see, ).
The next step is to find the download on the official website of your laptop manufacturer, Support section, download and install the updated version of BIOS if available for your model laptop. Important: carefully read the official instructions for updating BIOS from the manufacturer (they usually have a downloadable update file as a text file or other document).
Drivers ACPI and chipset
In some of the problems with the drivers, battery, power management and chipset there are several options.
The first method might work if the charger was working yesterday, but today, without installing a «big update» Windows 10 or reinstalling Windows any version the laptop stopped charging:
In those cases, when the problem with charging appeared after reinstalling Windows or system updates, the reason may be missing the original chipset drivers and power Manager from the laptop manufacturer. And in device Manager it may look as if all the drivers were installed, and updates are not available.
In this situation, go to the official website of the manufacturer of your laptop, download and install the drivers for your model. It can be drivers Intel Management Engine Interface, ATKACPI (for Asus), private drivers, ACPI and other system drivers and SOFTWARE (Power Manager or Energy Management for Lenovo and HP).
Battery plugged in, charging (but actually not charging)
«Modification» of the problem described above, but in this case, the status in the Windows notification area displays that the battery is charging, but in fact this is not happening. In this case, you should try all the ways that were described above, and if they don’t help, the problem may be:
The first and second paragraphs can cause problems with charging in the case when in the Windows notification area does not appear at all any allegation of charge (i.e., the laptop is running on battery power and does not «see» that to it have connected the power supply).
The author recommends to read:
- — what to do and why this is happening?
- (for video games)
The laptop does not respond to a connection charge
As noted in the previous section, the lack of reaction on the notebook to connect the power supply (as in turned on and when the laptop is switched off) can be the result of problems with the power supply or contact between him and the laptop. In more complex cases, the problems can be at the level of the power supply circuit of the laptop. If you cannot diagnose the problem, it makes sense to go to a repair shop.
A couple of nuances that may be useful in the context of charging laptop battery:
- In Windows 10, the message «not Charging» can occur if a charged battery to disconnect the laptop from the mains and after a short time, when the battery does not have time to seriously relax, to connect again (this, after a short while, the message disappears).
- Some laptops may have the option (Battery Life Cycle Extension, and the like) limiting the percentage of charge in the BIOS (see the Advanced tab) and proprietary utilities. If the laptop starts to report that the battery is not charging after reaching a certain charge level, it is likely that your case (the solution is to find and disable the option).
In conclusion I can say that this topic would be particularly useful comments from owners of laptops with a description of their solutions in this situation — they could help other readers. At the same time, if possible, share the brand of your laptop, it can be important. For example, Dell laptops often triggered method with the BIOS update on HP — shutdown and re-enabling as in the first method, for ASUS — official drivers.
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