Not charging laptop

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One of the most common problems with laptops is not charging the battery when the power supply is connected, i.e. when the mains; sometimes it happens that does not charge a new laptop I just bought. While there are various options of the situation: the message that battery plugged but not charging in Windows notification area (or «not Charging» in Windows 10), the lack of reaction to the fact that the laptop connected to the network, in some cases, the problem is present when the system is started, and when the laptop is off, charge is performed.

In this material, information on the possible reasons that is not charging the battery on my laptop and on possible ways to fix it, returning normal charging process of the laptop.

Note: before you begin any action, especially if you have just encountered a problem, make sure that the laptop power supply connected to the laptop and to the network (socket). If connecting through a surge protector, make sure it has not been disabled by the button. If your power supply for notebook consists of several parts (usually they are), which can be separated from each other to disconnect them, and then re-connect tightly. Well, just in case, please note if other electrical devices powered from the network inside.

Battery plugged in, not charging (or not Charging in Windows 10)

Perhaps the most common variant of the status in the notification area of the Windows you see the message about the battery, and in brackets «plugged in, not charging». In Windows 10, the message is «not Charging». This usually indicates software problems with laptop, but not always.

Overheat the battery

The above «is not always» refers to the battery overheating (or faulty sensor on it) — in case of overheating, the system stops charging, as it can harm the laptop battery.

If you have just turned on from off or hibernate the laptop (which while it was not connected to charger) charging properly, and after some time you see a message indicating that the battery is not charging, the problem might be in overheating of the battery.

Not charging battery on new laptop (suitable as the first method for other scenarios)

If you have purchased a new laptop preinstalled with the license system and found that it is not charging it can be as marriage (although the probability is not large) and the wrong initialization of the battery. Try the following steps:

  • Turn off the laptop.
  • Unplug the «charging» from the laptop.
  • If the battery is removable, disable it.
  • Press and hold the power button on the laptop for 15-20 seconds.
  • If the battery was shot, set it in place.
  • Connect the laptop power supply.
  • Turn on the laptop.
  • Help describes the steps not often, but they are safe, perform them easily and if the problem is solved immediately, it will be saved a lot of time.

    Note: there are two variations of the same way

  • Only in the case of a removable battery is to disable charging, remove the battery, press and hold the power button for 60 seconds. Connect first the battery, then the charger and not to power the laptop for 15 minutes. To include after that.
  • The laptop turned on, turns off charging, the battery cannot be removed, pressed and held the power button to completely turn off with a click (sometimes optional) + additional 60 seconds, the connection charge, wait 15 minutes, turning on the laptop.
  • Resetting and updating the BIOS (UEFI)

    Very often certain problems with the power management of your laptop, including its charge, present in earlier versions of the BIOS from the manufacturer, but as manifestations of these problems are fixed in BIOS updates.

    Before the upgrade, just try to reset the BIOS to factory settings, this is typically achieved using points to «Load Defaults» (load default settings) or «Load Bios Optimized Defaults» (load optimized default settings), on the first page of the BIOS settings (see How to enter the BIOS or UEFI in Windows 10, How to reset the BIOS).

    The next step is to find the download on the official website of your laptop manufacturer, Support section, download and install the updated version of BIOS if available for your model laptop. Important: carefully read the official instructions for updating BIOS from the manufacturer (they usually have a downloadable update file as a text file or other document).

    Drivers ACPI and chipset

    In some of the problems with the drivers, battery, power management and chipset there are several options.

    The first method might work if the charger was working yesterday, but today, without installing a «big update» Windows 10 or reinstalling Windows any version the laptop stopped charging:

  • Go to device Manager (in Windows 10 and 8 this can be done through menu right-click the mouse on the «start» button in Windows 7 you can press Win+R and enter devmgmt.msc).
  • In the section «Battery» look «the Battery with ACPI-compatible control of Microsoft» (or similar name). If no battery is in the device Manager, it may indicate its malfunction or absence of contact.
  • Click it, right-click and select «Remove».
  • Confirm the deletion.
  • Restart the laptop (use the «Restart» not «shutdown» and then back on).
  • In those cases, when the problem with charging appeared after reinstalling Windows or system updates, the reason may be missing the original chipset drivers and power Manager from the laptop manufacturer. And in device Manager it may look as if all the drivers were installed, and updates are not available.

    In this situation, go to the official website of the manufacturer of your laptop, download and install the drivers for your model. It can be drivers Intel Management Engine Interface, ATKACPI (for Asus), private drivers, ACPI and other system drivers and SOFTWARE (Power Manager or Energy Management for Lenovo and HP).

    Battery plugged in, charging (but actually not charging)

    «Modification» of the problem described above, but in this case, the status in the Windows notification area displays that the battery is charging, but in fact this is not happening. In this case, you should try all the ways that were described above, and if they don’t help, the problem may be:

  • Faulty laptop power supply («charging») or lack of power (due to worn components). By the way, if the power supply has an led note, is it burning (if no — clearly something is wrong it is charging). If the laptop does not turn on without battery, the case is also likely in the PSU (but may be electronic components of the laptop or the connectors).
  • The problem with the battery or controller on it.
  • Problems with the connector on the laptop or the connector on the charger — oxidized or damaged contacts, and the like.
  • Problems with the contacts on the battery or the corresponding contacts on the laptop (oxidation and the like).
  • The first and second paragraphs can cause problems with charging in the case when in the Windows notification area does not appear at all any allegation of charge (i.e., the laptop is running on battery power and does not «see» that to it have connected the power supply).

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    The laptop does not respond to a connection charge

    As noted in the previous section, the lack of reaction on the notebook to connect the power supply (as in turned on and when the laptop is switched off) can be the result of problems with the power supply or contact between him and the laptop. In more complex cases, the problems can be at the level of the power supply circuit of the laptop. If you cannot diagnose the problem, it makes sense to go to a repair shop.

    Additional information

    A couple of nuances that may be useful in the context of charging laptop battery:

    • In Windows 10, the message «not Charging» can occur if a charged battery to disconnect the laptop from the mains and after a short time, when the battery does not have time to seriously relax, to connect again (this, after a short while, the message disappears).
    • Some laptops may have the option (Battery Life Cycle Extension, and the like) limiting the percentage of charge in the BIOS (see the Advanced tab) and proprietary utilities. If the laptop starts to report that the battery is not charging after reaching a certain charge level, it is likely that your case (the solution is to find and disable the option).

    In conclusion I can say that this topic would be particularly useful comments from owners of laptops with a description of their solutions in this situation — they could help other readers. At the same time, if possible, share the brand of your laptop, it can be important. For example, Dell laptops often triggered method with the BIOS update on HP — shutdown and re-enabling as in the first method, for ASUS — official drivers.

    Can also be useful: Report of laptop battery in Windows 10.