Most people are sensitive to criticism. Whether criticism or personal criticism. In some situations, non-critical, can not do, but in our power to make it useful. In psychology useful criticism is called constructive feedback. Its purpose is to help people to move forward in its development. There are a number of simple rules, following which will make your educational criticism and reduce or eliminate a negative reaction to your words the person you criticize.
RULE 1. HELPFUL POSITIVE CRITICISM
Criticism should be balanced. Usually there is a temptation to immediately point the person to his mistakes. But this start will cause tension in your counterpart, and it will be difficult to perceive the essence of your comments.
Always start by identifying what you like in the work of man. Before you identify the errors, point out what you see and the pros. Make two or three positive emphasis, and only then proceed to their comments.
Observe the balance between positive and negative. If you name two or three positive things, then say as much or more negative.
RULE 2. USEFUL CRITICISM — SPECIFIC
Your comments — both positive and negative, should be specific. Avoid phrases like «everything is great!» or «you’re doing it wrong!». These phrases you do not give the useful information for its development.
Try to formulate, what exactly you like or dislike in the work or human behavior. For example, if you criticize a person’s appearance, say that he successfully picked the color of the clothes, but the length does not tell.
RULE 3. USEFUL CRITICISM HELPS TO DEVELOP
Useful criticism always should refer to the forms, properties, qualities of man and his work, which he is able to change. Not worth pointing too high or low tone of voice, a violent temper or sleepy person in the morning. Change that people can’t, and your relationship will be flawed.
When criticized, always offer the option of solving. Instead of pointing out the shortcomings, immediately indicates the direction of the development. For example, instead of «you don’t keep the punctuation in his texts», say «I would check the alignment of punctuation marks before delivery». If the solution options you have, invite the person along to think and look for them.
To help people recognize their errors, you need to criticism of his work or conduct be approached with a positive attitude. You criticizing should keep in mind what you’re doing. Sincerely help the person, tell me how to correct his mistakes, and he will be grateful.
Criticism should be timely. Give feedback to the person when he is willing to accept and when it is still relevant for him.
When you give feedback, check that you understood correctly. Ask them to retell it as he heard your comments. Correct, if he understood you correctly.
Useful criticism should be attractive and separated. Make sure that people agree with you that he understood how to correct their mistakes, and that you broke up with him on a friendly note.